Our Private Client Charter
- We believe that every company needs a statement of intent against which it can measure its success. This is ours;
- We will work hard to make our Clients wealthier and pay less tax
- We will bring peace of mind by helping our Clients identify the risks to their future and dealing with them
- We will understand our Clients’ aspirations and agree strategies for achieving them
- We will be independent of the biases created by commissions or fees; our recommendations will only be affected by good sense, quality, price, value and service
- We will keep asking questions until we understand our Clients’ needs; only then can we give best advice
- We will make even the most complex recommendations understood; we will never make financial arrangements for our Clients if they do not first understand the benefits and risks
- We will represent the interests of our Clients rather than insurers, product providers, banks or investment houses
- We will never stop learning
- We will always treat our Clients fairly
- We will enjoy our job and create a happy place to work